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Cookie Policy

Last Updated: January 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow a website to recognize your device and store some information about your preferences or past actions. This helps improve your browsing experience and enables the website to function properly.

2. How We Use Cookies

RosterIQ uses cookies and similar tracking technologies to:

  • Enable essential functionality of our website and Service
  • Remember your preferences and settings
  • Maintain your login session
  • Analyze how our Service is used to improve performance
  • Provide personalized content and features
  • Ensure security and prevent fraud

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the Service to function and cannot be switched off. They are usually set in response to actions you take, such as logging in or setting privacy preferences.

Cookie Name Purpose Duration
JSESSIONID Maintains your login session Session
csrf-token Security token to prevent cross-site request forgery Session

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Cookie Name Purpose Duration
preferences Stores your UI preferences (theme, language, etc.) 1 year
location-filter Remembers your location filter selections 30 days

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Cookie Name Purpose Duration
_ga (Google Analytics) Distinguishes unique users 2 years
_gid (Google Analytics) Distinguishes unique users 24 hours
_gat (Google Analytics) Throttles request rate 1 minute

Note: We only use analytics cookies with your consent. You can opt out at any time.

3.4 Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements. We only use these with your explicit consent.

Currently, we do not use marketing/advertising cookies. This section will be updated if we add marketing features.

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We have no control over these cookies. Third-party services we may use include:

  • Google Analytics: Website analytics (only with consent)
  • Payment Processors: For secure payment processing
  • Twilio: For WhatsApp notifications (no cookies, server-side only)

We encourage you to review the privacy policies of these third parties to understand how they use cookies.

5. Managing Your Cookie Preferences

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies
  • Delete existing cookies
  • Set preferences for specific websites

Here are links to cookie settings for popular browsers:

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Microsoft Edge

5.2 Impact of Disabling Cookies

Important: If you disable strictly necessary cookies, some features of the Service may not function properly:

  • You may not be able to log in or maintain a session
  • Your preferences may not be saved
  • Some features may be unavailable

Disabling analytics or marketing cookies will not affect core functionality but may limit personalized features.

5.3 Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner. You can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences
  • Change your preferences at any time via our cookie settings

6. Local Storage and Similar Technologies

In addition to cookies, we may use other storage technologies such as:

  • Local Storage: Stores data locally in your browser (e.g., UI preferences, form data)
  • Session Storage: Stores data for the current session only
  • IndexedDB: For offline functionality in our Progressive Web App

These technologies work similarly to cookies and can be managed through your browser settings.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

  • Updating the "Last Updated" date
  • Posting a notice on our website
  • Sending an email notification (for significant changes)

8. More Information

For more information about cookies and how they are used, you can visit:

  • www.allaboutcookies.org
  • ICO Cookies Guidance

9. Contact Us

If you have any questions about our use of cookies, please contact us:

RosterIQ
Email: jay@rosteriq.co.uk
Website: rosteriq.co.uk